FAQs

Guangdong Kanway Intelligent Technology Co., Ltd. focuses on whole-home and smart hotel solutions — switches, HVAC, door plates, keycard power, security and RCU systems with design, commissioning, training and after-sales.

Mainly serving the hotel and resort, high-end residential and condominium, commercial buildings and other industries, suitable for new construction and renovation projects.

Intelligent solutions can be tailored to the needs of the project, and the technical team works closely with the customer to balance functionality, appearance and budget.

Depending on the size and complexity of the project. Standard hotel rooms are usually 1–2 days each; the entire building project will be given a schedule after detailed evaluation.

Yes. The product is suitable for new construction and renovation, in most cases it can directly replace the traditional switch without large-scale rewiring.

Provide partners and end users with training on system operation, maintenance, troubleshooting and programming, as well as online materials and documentation.

The product standard warranty is one year, and the project can be purchased for extended warranty. The warranty scope covers manufacturing defects and hardware failures under normal use conditions.

The system supports wall touch panel, mobile phone app (iOS/Android), voice control (compatible with Alexa, Google Home), browser remote control and centralized management of the IoT platform.

Yes. The IoT management platform monitors and controls connected devices in real time, managing multiple properties, receiving alerts, and analyzing energy consumption data in the same back office.

BACnet, Modbus, RESTful API and third-party platforms with open SDK for custom integration.

Welcome dealers, system integrators and technology companies to cooperate, please visitRegional cooperationpage or contact the Commerce team to learn about policies and benefits.

partners have access to resources such as technical training, marketing materials, project consulting, preferential pricing, priority technical support, and a partner portal.

OEM/ODM for eligible partners, including custom branding, feature development and packaging solutions to meet regional market needs.