On-site / project training
At construction sites or hotels with installed equipment — joint tuning and acceptance coaching.
- Ideal before opening or phased handover
- Confirm venue, equipment and headcount in advance
Service & Support
Training for installers, operators, and sales engineers
Kanway provides end-to-end training for integrators, hotel engineering teams and O&M staff — from product basics and commissioning to platform operations. Courses use real project scenarios and on-site equipment to shorten delivery cycles, reduce rework and ensure stable rollout of guestroom and public-area systems.
Why train with Kanway
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Factory instructors
Delivered by R&D and engineering leads, aligned with the latest firmware and wiring standards.
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Project-focused
Built around typical hotel guestrooms, public areas and BMS scenarios — close to site work and acceptance.
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Hands-on first
Includes panel wiring, RCU setup, scene programming and platform tuning — ready for the job after class.
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Materials included
Slides, wiring diagrams, commissioning guides and FAQs remain available after training.
Curriculum
Mix modules by project phase; key accounts and strategic partners can request custom programs.
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Foundation
Products & solutions overview
Smart switches, panels, door plates, keycard power, RCU, gateways; hotel RCU and building architectures; BOM selection and delivery scope.
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Installation
Installation & wiring standards
LV/HV separation, live/neutral wiring, bus topology and load matching; common site mistakes and acceptance checkpoints.
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Commissioning
Commissioning & scene programming
RCU parameters, scene tables, linkage logic and mobile tools; standard guestroom scene templates.
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Operations
O&M & troubleshooting
Routine checks, logs, communication faults and spare-parts flow — aligned with after-sales policy.
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Platform
Cloud platform operations
Device onboarding, roles, remote monitoring, reports and alerts; multi-property best practices.
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Custom
Enterprise custom training
Custom slides and lab setups by brand standards, room types or regional codes; optional factory tour (by appointment).
Formats
Remote online training
Theory and screen-share via video conference; recordings by agreement.
- For distributed teams and refreshers
- Pair with self-study docs in Downloads
HQ / lab training
Classroom or lab at Kanway HQ with guestroom mock-up and tool practice.
- Annual integrator training and onboarding
- Limited seats — book early
Who should attend
Contractors
Installation, wiring and concealed work acceptance
System integrators
Solutions, commissioning and development
Hotel O&M
Daily operations and fault handling
partners
Product promotion and channel support
How to book
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Submit requirements
Share project type, headcount, schedule and modules needed.
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Confirm plan
Training advisor matches syllabus, format and instructors.
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Sign agreement
Confirm fees, venue and equipment (lab if needed).
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Deliver training
Deliver per schedule with materials; optional assessment.
FAQs
Is training paid?
Some public courses and downloads are free; on-site, custom and lab sessions are quoted per day or project. Strategic and volume customers may receive training credits — ask sales.
Minimum class size?
Remote: 3+ recommended; on-site: 5+ for lab rotation. Small groups may join an upcoming class or go remote.
Certificates?
Completion certificates (digital) after required hours and assessment; advanced certification per partner agreement.
Training before acceptance?
Yes — ideally 1–2 weeks after first guestrooms are commissioned and before full opening, so hotel staff can take over daily operations.
Can materials be shared externally?
Slides and internal docs are for trainees only — no public redistribution or commercial teaching without permission. Public docs are marked in Downloads.
Project delivered — need after-sales?
Learn warranty terms, service requests and spare-parts policy.